Empowering sales for a leading IT support group with Sales Hub
CHS Networks, an established IT provider, needed to unify a sales team working across disconnected tools onto one platform.
Overview
CHS Networks, established in 2001, is a leading IT provider offering tech support and professional IT services. With a diverse team spanning apprentices to senior engineers, they're known for expertise across everything from cabling to senior consultancy.
The challenge
The sales team struggled with inefficient sales management across multiple disconnected tools. They lacked effective lead tracking, activity monitoring and clear performance visibility, and needed a unified system without compromising their commitment to client service.
The strategy
I deployed HubSpot Sales Hub to unify sales on a single platform, setting up pipelines, reporting dashboards and automation workflows to optimise performance and give the team clear visibility into the metrics that matter.
The results
With Sales Hub, CHS Networks improved sales efficiency and visibility. The team tracks leads more effectively, automates manual tasks and stays on top of the pipeline, so they can focus on delivering excellent client service.