OCL Vision: Automated Patient Management for Enhanced Efficiency
Closed Won developed custom API connections to link HubSpot with OCL Vision’s proprietary patient booking system.
Overview
OCL Vision, an award-winning provider of vision care, is renowned for delivering outstanding healthcare outcomes. Their commitment to transforming vision and improving quality of life has made them a trusted name in the industry.
Challenge
Managing customer inquiries manually and ensuring seamless integration with their patient booking system was becoming increasingly challenging. They needed a solution to improve efficiency and enhance the patient experience.
Strategy
We implemented HubSpot to manage all customer inquiries, providing a centralised system for efficient communication. Additionally, we integrated HubSpot with their patient booking system using API connections, ensuring a smooth transition from inquiry to appointment booking.
Results
OCL Vision now benefits from streamlined customer communication and an automated booking process. Patients enjoy a seamless experience, while the OCL Vision team operates more efficiently, focusing on delivering top-tier vision care.
About OCL Vision
OCL Vision is an award-winning leader in ophthalmology, dedicated to providing life-changing vision correction and eye health services. Renowned for its clinical excellence and use of pioneering technology, OCL Vision brings together some of the world’s most experienced consultant surgeons to deliver outstanding healthcare outcomes.